Exchange an Item

We try hard to ensure our products meet the standards of our fans and collectors and apologize if something about your figure isn't quite right!

For items purchased on Funko Shop

Please reach out to Funko Support using the contact form with your order information and pictures.

For items purchased at any other retailer

Please return to the retailer where your item was purchased with your proof of purchase or contact customer service for online orders at the website where your order was placed, so they can provide information on their store policies for refund or exchange.