Booking a car

First-time guests

You'll need a Turo account to book a car. If you don’t have one, sign up.

The first time you book a car, we’ll ask for some personal information. You only have to enter this information once, and the process takes just a few seconds. Turo users can’t share accounts, so be sure to enter your own information only. If you’re a young driver, you’ll want to read the details of our age requirements.   

We’ll ask for: 

  • Driver’s license number and expiration date from a current license 
  • Home address
  • Payment method
  • A photo of yourself for your Turo profile picture

We may also ask for pictures of:

  • Your driver’s license
  • You holding your driver’s license next to your face
  • Your payment card with all but the last four account digits hidden
  • Your passport if you’re from outside of the US, Canada, Germany, or the UK

Requirements in the US

  • Age 18 or older
  • Social Security number 
  • A text-enabled mobile phone in your name
  • An auto insurance score that meets our benchmark
  • A valid permanent license or an acceptable temporary license 

Conditional requirements

  • If you’re under 25, you may need to prove that you’ve been driving for at least two years.
  • If you’re under 25, you may not be able to book a trip with a Commercial Host.

Requirements in Canada

  • Age 21 or older
  • A valid permanent license or an acceptable temporary license
  • A text-enabled mobile phone in your name and the ability to receive texts
  • An auto insurance score that meets our benchmark

Conditional requirements

  • If you’re under 25, you may need to prove that you’ve been driving for at least two years.
  • If you’re under 25, you may not be able to book a trip with a Commercial Host.

Requirements in the UK

  • Between the ages of 21 and 75 
  • Hold a valid, non-temporary driver's license 
  • Have been a licensed driver for two years or more
  • A text-enabled mobile phone in your name and the ability to receive texts

Conditional requirements 

  • If you’re under 25, you must have been accident-free for the past three years and can only book cars identified as Group 1-15 vehicles by the Association of British Insurers.
  • If you’re under 25, you may not be able to book a trip with a Commercial Host.

Requirements in other countries

  • For some vehicles, you must be 25 or older.
  • Hold a valid, non-temporary driver's license
  • Have a mobile phone in your name and the ability to receive texts

Temporary license requirements

  • Must be valid at the start and through the end of the trip
  • Must have a photo printed on it. If it doesn’t, you must also have a secondary government-issued photo ID.
  • Must not have any restrictions (e.g. no “daytime driving only,” no provisional licenses, etc).

Contact Turo if you have a temporary license and want to confirm that we accept it.

 

NOTE:

We have the right to decline your trip request and remove you from Turo because of your auto insurance score, criminal background, driving record, or any other reason.

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